Shipping Policy

Last updated: 2026

At LustPanda®, we are committed to delivering your orders safely, discreetly, and on time. Please review our Shipping Policy below.

📦 Discreet Packaging

• All orders are shipped in plain, unbranded packaging
• No product names or adult-related content appear on the package
• Sender details are kept neutral to ensure complete privacy

⏳ Order Processing Time

• Orders are processed within 1–3 business days
• Orders placed on weekends or holidays are processed on the next business day
• You will receive a confirmation email once your order is shipped

🚛 Shipping & Delivery Time

• Delivery times vary depending on location and shipping method
• Estimated delivery timelines are shown at checkout
• Delays caused by couriers, customs, weather, or unforeseen events are outside our control

🌍 International Shipping

• LustPanda® ships to selected international destinations
• Customers are responsible for ensuring products are legal to import in their country
• Customs duties, taxes, or import fees (if applicable) are the customer’s responsibility

🔍 Order Tracking

• Tracking details will be provided via email once your order is dispatched
• Tracking updates depend on the courier service used

📭 Incorrect Address & Failed Delivery

• Please ensure your shipping address is accurate at checkout
• LustPanda® is not responsible for delays or losses due to incorrect or incomplete addresses
• Re-shipping costs may apply for failed deliveries

📦 Damaged or Missing Packages

If your order arrives:

• Damaged
• Incomplete
• Missing

Please contact us within 48 hours of delivery with photos and order details so we can assist you quickly.

🔁 Returns Related to Shipping

Shipping-related returns are handled according to our Return & Refund Policy.

📩 Contact Us

For any shipping-related questions, contact:

LustPanda® Support Team
📧 Email: support@lustpanda.com

🔐 Privacy & Security Commitment

Your shipping information is used only for order fulfillment and protected under our Privacy Policy.