Frequently Asked Questions | Lust Panda

Welcome to the Lust Panda FAQ page. Below are answers to the most common questions we receive about shopping, shipping, safety, and support.

💬 Need More Help?

📧 Email: support@lustpanda.shop
We typically respond within 24 hours, Monday–Saturday.

🧠 Product Questions

Q: Are your products body-safe?
A: Yes. We only sell items made from certified, skin-safe materials like silicone, stainless steel, and ABS plastic.

Q: Do you have items for all genders and identities?
A: Absolutely. Lust Panda is an inclusive store with options for all people, relationships, and preferences.

Q: Can I ask for help choosing a product?
A: Yes. Email us at support@lustpanda.shop for personalized suggestions — no awkwardness, just honest help.

Order History and Disputes

So beautiful you’ll want to show it off, so comfortable you’ll forget it’s there. Our 24/7™ Lace Contour Plunge Bra combines gorgeous floral lace with sheer overlay straps that hold you in and eliminates gaping. Removable pads let you customize you

Cropped pink crepe knit top
Square neckline
Embroidered Aje logo
Cross back straps

Shipping and Handling

Q: Do you offer free shipping?
A: Yes! We offer free standard shipping on eligible orders. Express options are also available at checkout.

Q: Where do you ship?
A: We ship worldwide from the USA. Shipping times vary by country, but most arrive within 3–10 business days.

Q: How can I track my order?
A: You’ll receive a tracking link via email once your package is shipped.

Privacy

Q: Will my information be kept private?
A: Yes. We never sell or share your personal information. Read our Privacy Policy for full details.

Q: What name appears on my bank or card statement?
A: For discretion, your payment will appear under PiQGoods LLC or a generic descriptor, not “Lust Panda”.

Returns & Refunds

Q: Can I return a product?
A: For hygiene reasons, most products must be unopened and unused to be eligible for return. See our Return & Refund Policy for full details.

Q: What if I receive a damaged or defective item?
A: Please contact us within 7 days of delivery. We’ll offer a replacement, refund, or store credit as part of our 100-Day Pleasure Guarantee.

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